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January 21st, 2015

AppleMacOS_Jan16_AThe New Year is a great time to brush up on skills that can drive greater productivity and efficiency, or just save you time in completing routine IT tasks. Whether you are a long-term Mac user or have recently converted to the Apple way, it can be easy to fall into a rut of thinking you know your way around your system, when in fact there is always something new to learn. So by learning these tips, your Mac will be taking you to increased work effectiveness in no time!

Make searching easier

Need to hunt down a file? You can make the process easier by not searching for just one word, or even a series of words in sequence, but by instead searching for a logical combination of terms as a Boolean expression. Boolean expressions combine search terms with conditions like ‘and’, ‘or’ and ‘not’ to specify whether you want results that contain all, or only some, of your search terms. These expressions are supported by native Mac apps including Spotlight, Mail and Calendar, and by plenty of third-party apps too.

For instance, if you wanted to track down client invoices that have not yet been marked as paid, you might begin by searching for files containing the word ‘invoice’. This term alone would bring up plenty of results you had no interest in, but by using a Boolean expression which takes the terms ‘and’, ‘or’ and ‘not’ to create a logical statement, you could run a search for ‘invoice NOT paid’.

Protect your passwords

We’ve all heard the recommendation that our passwords should be long, difficult to guess and full of unnatural-feeling characters like mixed-case letters, numbers and punctuation - easier said than put into practice. Add to that the fact that, if we want to be truly secure, we shouldn’t use the same password for more than one account, and suddenly creating hack-roof passwords becomes a real challenge. Even once you’ve invented them, how on earth are you supposed to remember all of these different passwords?

Well, there’s an app for that. Or several, to be precise - the Apple-specific iCloud Keychain syncs your passwords across your devices and then fills them in when necessary, remembering what you can’t. On other operating systems, 1Password and LastPass are good alternatives.

Simplify your coding

Does your day-to-day work involve writing of some kind? You can make your job simpler by forgetting often difficult to read HTML code in favour of much friendlier, more attractive and easier to work with Markdown code. Based on plain text, Markdown is compatible with almost all word processors, meaning you don’t need to worry about using a specific text editor for fear of risking the corruption of your code. Simplified codes, such as Marketing to create a hyperlink, are transformed into formatted documents by a converter that takes the effort out of writing.

Numerous versions of Markdown have expanded upon the original idea to add additional features and bring further design richness to your finished document, but all of them offer the basics you’ll need to produce in your writing. Examples of apps that act as dedicated Markdown editors are Marked 2, iA Writer and Editorial.

If you’re looking to learn more about productivity tips or other Mac features, get in touch today and see what we can do to help.

Published with permission from TechAdvisory.org. Source.

Topic Apple Mac OS
January 7th, 2015

osx_Dec25_AAs we look ahead to new tech developments for 2015, we also appreciate what an interesting past year it has been for Apple, with new versions of iOS, OS X, iPhones, and iPads.The company has undoubtedly a lot to offer businesses, but the question is, with such a good year in 2014, what can we expect from Apple in the year ahead?

1. Apple focuses more on business solutions

Early in 2014, Apple announced that they would be entering a long-term partnership with enterprise giant IBM. The idea behind this was that Apple would work with IBM to develop a better way to bring mobile solutions to businesses and whole industries.

Up until now there has been little announced beyond this initial partnership. However, you can expect that both IBM and Apple are working on big developments that could debut in 2015. One indicator of this is the way many Apple products, mobile devices especially, are being integrated into businesses. Most devices, like the iPad, enter the business via an employee bringing them to the office (BYOD), and using their own device for work.

While this has worked well for many companies, the business side (apps, marketing, company-wide management, etc.) has largely been lacking or unsupported. It is a fair belief to think that Apple will continue to develop products in 2015, but leverage the IBM partnership to make devices easier to use and integrate into business; while also taking advantage of IBM's wide industry expertise to launch industry-specific apps and services.

2. A larger iPad

Rumors started to fly about Apple developing a larger iPad for release some time in 2015. The word is that they are working on a 12.9 inch device that is supposedly being targeted to be a replacement for low-end PC's small netbooks. This device could be great for businesses, especially those with employees who are on the road a lot, or who work directly with clients. Think about it: A highly portable tablet with enough screen space to run most apps, combined with a subscription to Office 365 or Google Apps, with a possible keyboard case. It could very well be a great solution for many businesses.

We can't say when, or 100% for sure if this device will be released, but signs and rumors are pointing to a likely launch in 2015.

3. Apple Watch

This prediction is pretty much a no-brainer, largely because it has already been announced. Scheduled to be released in the spring of 2015, the Apple Watch should be the wearable of the year. Like most other Apple products, this will no doubt be a popular product with high demand from the domestic market.

At this time however, it really doesn't look like there will be much use for this product for businesses for the time being. Sure, it provides a convenient way to interact with your phone, but many businesses will likely see it as more of a distraction than a help. That being said, some employees will probably purchase one privately so you do need to aware of this device, especially when it comes to your BYOD program and it the device is used for business activities.

4. An incremental update to the iPhone

With 2014 seeing the release of both the iPhone 6 and 6 Plus, Apple brought some high-powered devices to the market that were a big step over even the iPhone 5. In 2015, Apple will likely have a hard time outdoing the iPhone 6, so will likely introduce a small update to the phone instead.

This version will probably have an improved processor and some small improvements that will make the phone a little more competitive, with other devices released in the coming year. We don't however expect an iPhone 7 or 7 Plus this year.

5. A smaller update to OS X

The past two years have seen back-to-back big versions of OS X drop. The most recent version, Yosemite, was a new design introduced along with a number of new features that brought the desktop operating system closer to Apple's mobile operating system iOS.

In 2015 you can expect a new version of OS X to be unveiled and likely released, but we are pretty sure that it won't be as big of an update as the last two. From what Apple has said about these systems, it looks like most features introduced in the next version of OS X will bring the iOS and OS X even closer together.

We're curious to know what you would like to see from Apple in 2015. Let us know!. And, if you would like to learn more about implementing any existing Apple devices into your business, contact us today.

Published with permission from TechAdvisory.org. Source.

Topic Apple Mac OS
November 26th, 2014

OSX_Nov24_AWith the recent launch of OS X Yosemite, Apple also released a number of new software updates, including a new version of their Internet browser - Safari. What is really great about Safari, as with all other Apple apps, is that there are a large number of useful keyboard shortcuts that make using the browser just that much easier. Here are seven you may not know.

1. Scroll up and down a screen

While you can use your mouse to scroll, if you are on a laptop or need to quickly scan down one screen, you can press the spacebar. This will move the page down one screen (based on your current screen size). You can move up one screen by pressing Shift + Spacebar.

2. Open a page in a new tab

If you are looking at a page with a link that you would like to click and open, but you would like to also keep the existing page open, you can do so by simply pressing Command + clicking on the link. When you do this, the link will open in a new tab. You can also use this shortcut with bookmarks, and if you are entering a URL, hit Command + Return to open the URL in a new tab.

3. Open and close tabs

If you would like to quickly open a new tab in the same Safari window, press Command + T and it should open to the right of the tab you are currently looking at. If you would like to close the tab you are looking at, press Command + W. Should you accidently close the wrong tab, hitting Command + Z will reopen the closed tab, as long as you have not entered any information in say an address field or form.

4. Cycle between open tabs

Because of the tabbed nature of Safari, there is a good chance that you have one window open with multiple tabs. While you can simply click on the tab you want to switch to, you can also use Control + tab to switch to the tab to the right of the currently open one. Pressing Shift + Control + tab will switch to the tab to the left of the currently open one.

5. See a list of recent pages by Web address

When working in Safari, you can press and hold on the back arrow to view a list of recent pages you have visited. The problem with this is that sometimes you see just the page name, so if you have looked at a site with a long name, or the same pages, it can be tough to pick the right one to go back to.

Instead, press Option + the back arrow to bring up the list of recently viewed pages and their URL or Web address. This only works for the tab you are currently looking at.

6. Go to your homepage

If you would like to quickly go back to your homepage, press Command + Home key. This should automatically load the page you have set as your homepage.

7. Add page as a bookmark and open pages from your Favorites Bar

You can add the page you are currently looking at to your bookmark list by hitting Command + D. To open pages from your Favorites bar (shown below the URL bar) hit Command + 1-9. For example, if you hit Command + 3, you will open the third site on the bar (counting from the left). If you can't see the Favorites Bar, press View and select Show Favorites Bar.

If you would like to learn more about Safari, and other Apple apps, contact us today.

Published with permission from TechAdvisory.org. Source.

Topic Apple Mac OS
October 30th, 2014

OSX_Oct27_AIn mid-October, Apple released the much anticipated next version of their popular operating system OS X. This year's version of OS X is named after America's most popular National Park, Yosemite. This latest version, like many before it, sees a number of new changes introduced. Here is an overview of the major changes incorporated in Yosemite.

Upgrading to Yosemite

The good news about Yosemite is that Apple has made this a free upgrade for users with compatible Macs. You can get it by going to the Apple Store on your Mac, and logging in using your Apple account. For businesses, we strongly recommend contacting us before you do this as we can help back up your systems and install the update so that your systems will work perfectly.

A new look for OS X

Last year Apple released a drastic redesign of their popular mobile operating system - iOS. This redesign brought about a modern look to the system with translucent menus and a clean, semi-transparent design. Apple has brought this style of design to Yosemite.

When you first start up Yosemite you will notice that bars like the launch bar at the bottom are translucent. Many icons have also been updated with clean and consistent design and menus have been somewhat flattened, making them easier to read.

Overall, the new look makes systems running this version of OS X easier to look at, while modernizing them and bringing them more in line with other Apple systems.

Enhanced continuity between devices

Apple has noted before that they are striving to bring their desktop OS and mobile OS closer together, eventually reaching a point where they are more or less one and the same. With Yosemite, they make a big jump forward by introducing a number of mobile and desktop features. One of the most useful being Handoff which allows users to start a task on their iPad or iPhone and continue this on their laptop, or vice versa.

Instant Hotspot is another feature that allows users to instantly share their iPhone's data connection with their desktop - no need to enter a password as the system uses iCloud to ensure that the connection is secure.

If you have an iPhone that is running iOS 8 and a laptop or desktop with Yosemite installed, and connected to the same Wi-Fi network, you will be able to answer calls to your iPhone from your computer, or even send and answer text messages via the Messages app on any device.

Improved AirDrop

AirDrop is a feature that Apple has been trying to get working properly for a number of years now. When it works, it works really well, but with the last update to iOS 7 and OS X Mavericks, it simply didn't work when you needed to transfer files from your phone to your computer.

Yosemite fixes this, as this version of AirDrop now has the same protocols as the mobile versions, so you can swap files between devices on the same Wi-Fi network.

Notifications Center

This feature has been updated to make it much more useful, mainly due to the introduction of the Today view. Similar to the view introduced in iOS 8, this shows you, at a quick glance, useful information for the day. By default you can see your calendar, stocks, weather, etc.

There is also support for widgets. Because Apple has enabled this, software developers can now create widgets that can be placed in the Today view of the Notifications Center. This is similar to the new feature that was introduced with iOS 8, and can be accessed by swiping four fingers from the left of the track-pad to the right on your laptop, or pressing the bulleted icon at the top-left of your menu bar.

Improved Spotlight

While Spotlight has long been a feature of OS X, it has been updated in Yosemite. Now, instead of just searching for files on your computer it can also search for applications. You can also use it to search the Web, so when you enter a term you see results from pages like Wikipedia, the Apple Store, iTunes, and more.

As in other versions of OS X, you can access Spotlight by hitting Command + Spacebar. You then see a search bar pop up in the middle of your screen. Simply type what you are looking for and a window will drop down with results.

These are just a few of the new features that business users will benefit from when they upgrade to Yosemite. If you would like to learn more, please contact us today.

Published with permission from TechAdvisory.org. Source.

Topic Apple Mac OS
October 2nd, 2014

OSX_Sep29_AOver the past decade or so, Apple's laptops have become increasingly popular with business users. From the svelte Macbook Air to the powerful MacBook Pro, you can guarantee that at least one person in your office has a Mac laptop in the house. As with all laptops you will want to configure how the device uses power in order to conserve battery life and this can be done through the Energy Saver function.

What is Energy Saver for Mac?

Energy Saver is a feature included in all versions of OS X after version 10.6 (Snow Leopard) that allows users to configure how their computer users energy - both when running on battery and when plugged in. All Apple computers have this feature, including desktop computers, but it is most useful for those with laptops, where you can configure your laptop to extend battery life.

Accessing Energy Saver preferences

There are two ways you can access the Energy Saver function on your Mac. If you are using a laptop, you should see a battery icon in the top menu bar of the screen, usually located on the right. Press this and select Open Energy Saver Preferences…

If you don't see the battery icon at the top of your screen, or are using a desktop, then press Command + Spacebar to open Spotlight. Type Energy Saver in the bar that opens at the top of the screen and click on Energy Saver from the drop-down search results.

Looking at the Energy Saver preferences

Depending on the type of Mac you are using - laptop or desktop - you should see up to three tabs - modes of power - at the top of the screen:
  • Battery
  • Power Adapter
  • UPS (Uninterruptable Power Supply)
Clicking on any of the tabs will bring up power settings related to that particular power source.

Configuring energy use while on Battery

When you click the Battery tab you should see the following options come up (on OS X Mavericks and later.)
  • Turn display off after: This is a slider bar that allows you to set how long the computer needs to be inactive (no buttons clicked, or user interaction) before the display is turned off. When you are operating off the battery, it is a good idea to set this lower so that the display - which draws power - will be turned off quicker, saving more power.
  • Put hard disks to sleep when possible: When ticked, the hard disks will be put to sleep when the system isn't being used, or they are not needed.
  • Slightly dim the display while on battery power: Will lower the brightness of the screen when the power cord is unplugged in order to save more energy.
  • Enable Power Nap while on battery power: Power Nap is a feature that allows the computer to wake up every now and then in order to check for software updates. It is a good idea to turn this function off if you are worried about saving battery life, instead checking for updates when the computer is awake.

Configuring energy use while on Power Adapter

When you click on the Power Adapter tab you should see the following options:
  • Turn display off after: This is a slider which allows you to set when the display will turn off, after there has been no activity for a set period of time.
  • Prevent computer from sleeping automatically when the display is off: By default, when the display is off on your computer, it will also go to sleep, which means all non-essential components are turned off. If you are say downloading a large file, or work with an IT team who needs access to your systems at night, then this is a good option to enable.
  • Put hard disks to sleep when possible: When there is no activity, or the hard drives are not being used, your computer will shut them down, saving power.
  • Wake for Wi-Fi network access: When you switch networks, your Wi-Fi turns on, or a program requires access to the Internet, the computer will wake up.
  • Enable Power Nap while plugged into a power adapter: As above, stopping searches for software updates in the short-term to save battery life.

Configuring energy use while on UPS

When you click on the UPS tab you should see the following options:
  • Computer sleep: Is a slider bar that allows you to set how long the computer should wait after inactivity to put itself to sleep.
  • Display sleep: Is a slider bar that allows you to set how long the computer should wait when there is no activity to shut the display off while under UPS power.
  • Put hard disks to sleep when possible: When ticked, the hard disks will be put to sleep when the system isn't being used, or they are not needed.
  • Slightly dim the display while on UPS: Will lower the brightness of the screen when the power cord is unplugged in order to save more energy.
  • Start up automatically after a power failure: The UPS is designed to kick in when the power fails, and if your computer is connected to an UPS, and the power goes out - shutting it down - it will restart automatically when the power comes back on.
  • Restart automatically if the computer freezes: If your computer freezes while connected to a UPS, it will restart automatically.
You can tick each of the options as you see fit and we recommend trying out different choices to see how your power usage fluctuates. If you have any concerns about how much power your systems are using, or their overall configuration, contact us today to learn how we can help.
Published with permission from TechAdvisory.org. Source.

Topic Apple Mac OS
September 4th, 2014

OSX_Sep02_AToday's operating systems offer a vast array of different features, some of which users find essential, and some that are deemed non-essential but are still handy. One such feature is the ability to take a screenshot. There is a good chance that you probably have taken screenshots before, but have you ever wished that there was a better way to take them? Here are four tips for better screenshots on OS X.

1. Know the shortcuts

As a Mac user, you likely know that the system is shortcut heavy. From navigating, to switching screens, to even opening programs, there is a shortcut for almost everything, including screenshots. With OS X there are a number of shortcuts associated with screenshots, and it is worthwhile knowing them:
  • Command + Shift + 3: Takes a screenshot of the entire screen.
  • Command + Ctrl + Shift + 3: Captures the entire screen and copies it to the clipboard. If you select Paste in a program like a word processor, it should paste the image.
  • Command + Shift + 4: Allows you to select the screenshot area and save it.
  • Command + Ctrl + Shift + 4: Allows you to select the screenshot area and copy it to the clipboard.
  • Command + Shift + 4 followed by spacebar: Captures an open window, folder, menu bar or desktop icon and saves it.
  • Command + Ctrl + Shift + 4 followed by spacebar: Captures an open window, folder, menu bar or desktop icon and copies it to the clipboard.
With Command + Shift + 4, you can also press and hold the spacebar once you have drawn a shape to move it around and select a different area. Also, pressing esc will cancel the screenshot selection if you have say selected too big of an area.

2. Including the cursor

Sometimes you may want to capture the mouse cursor pointing at something within a screenshot. You can do this by:
  1. Opening the Utilities folder on your computer. The quickest way to do this is to hit Command + Spacebar and typing Utilities.
  2. Scrolling down to the Grab app and opening it.
  3. Selecting Grab from the top right of your screen, followed by Preferences.
  4. Clicking on the cursor you would like to show up in your screenshots.
When you take the screenshot, the pointer will appear where you left it when the screenshot was taken.

3. Using Preview to take screenshots

If you have documents or files that contain images or text stored on your hard drive that you would like to take a screenshot of, the shortcuts will work fine, but did you know that you can use the Preview app to take screenshots as well?

If you right-click on the file that contains the information that you would like to take a screenshot of and select Open with followed by Preview, you will see the file open in preview mode. Clicking on File from the menu bar along the top followed by Take screenshot will allow you to capture the image.

When using this feature, you can select either:

  • From Selection… - Will allow you to draw a box to capture the screenshot.
  • From Window… - Will save the whole open window.
  • From Entire Screen… - Will capture the open window plus anything else on your screen.

4. Using the Grab app

Did you know that there is actually an app already installed on your computer that allows you to take screenshots? Most users rely on the shortcuts listed above, but these are actually related to the Grab app which is located in the Utilities folder.

If you open Grab (press Command + spacebar and type in 'Grab', select Grab under Applications), you can manually take screenshots using the app by:

  1. Clicking Capture.
  2. Selecting the type of screenshot from the drop-down menu.
The types of screenshot you can take with Grab include:
  1. Selection - Draw a box around the area of your screen you would like to capture.
  2. Window - Allows you to select a window to capture. Simply open the window and select Choose Window from the pop-up box.
  3. Screen - Will snap a screenshot of your entire screen.
  4. Timed Screen - Will start a timer then take an image of the screen in 10 seconds.
Looking to learn more about using OS X? Contact us today!
Published with permission from TechAdvisory.org. Source.

Topic Apple Mac OS
August 7th, 2014

OSX_Aug05_AEarlier this year, Apple announced that they would be releasing the newest version of their popular operating system OS X. This latest version, code named Yosemite, brings a number of new features and changes and is slated to be released in the fall. Meanwhile, Apple has recently released the beta of OS X.

About AppleSeed

When developing any software, including operating systems, companies need to put each program through a series of tests. These tests, usually called Alpha and Beta tests, are usually conducted by trained bug hunters who push the program to its limits, attempting to expose things like bugs, glitches, and other problems that need to be fixed before the program release.

Over the past few years, there has been an emerging trend where developers have started to turn to users to test programs. This is actually a common practice in the video game industry which has started to take hold in the software industry as well.

The main reason behind this move is because it is usually costly to hire Alpha and Beta testers, so if you can get your customers to help test it, you save money while being able to release a generally better product. At the same time, you also get to drive interest in programs and possibly increase sales.

This year, Apple has decided to adopt this practice and has introduced the AppleSeed program. The idea behind this program is that users can sign up to beta-test future versions of Apple software. Anyone with an Apple ID can sign up for the program and if you are approved, you will be allowed to beta test upcoming software for Apple.

How to get onto the beta

One of the first programs being tested is OS X Yosemite. This year, Apple has opened the beta to one million people. If you go to the OS X Beta Program site – which is a subprogram of the AppleSeed project – you can press the Sign up button to apply to join the program. You will need to enter your Apple ID and password and then follow the steps to sign up.

If you have gotten an invite to beta test OS X Yosemite, you can go to the Beta Program site and press the Sign in button at the top-right of the page. Once you are logged in, scroll down the page and click Get OS X Yosemite Beta Redemption Code. This will give you an Apple Store code that will enable you to download the beta version. If you already have a code, try going to this page on the Beta Program site and pressing Download OS X Yosemite Beta.

This will open the Apple Store app with the activation code already implemented. Press the Redeem button and then follow the instructions that pop up to download and install the beta version.

Should my company be beta testers?

While it may seem like a cool thing to be able to get access to the next version of OS X before everyone else, there are some caveats with the program:

  1. This is a beta test. The software is not finished and some apps and programs will not work properly. You will also see bugs and glitches that you should report to Apple to fix.
  2. The final product may not look/function the same as the beta. While beta versions of software are pretty close to the finished version, there is still a chance that features and functions in the beta will change before the program is released.
  3. It is difficult to revert back to a stable release. Stable releases are a version of software that has been released to the general public for use – in this case OS X Mavericks. If you do install the beta and decide it’s not working, it can be difficult to revert back to Mavericks. It may even require you to wipe your computer and start fresh.

So, taking this into account, should your business try the beta version? We strongly recommend against this. The main reason is because there is a good chance that your other systems may not be fully compatible with OS X Yosemite. The absolute last thing you want is to install the beta version of Yosemite only to find out your printers, or other business functions, don’t work with the software.

If you feel that upgrading say a personal laptop is worth it, then we strongly recommend that before you do do so, take the time to back everything up. It is also worth noting that you will need OS X Mavericks installed on your laptop/desktop if you are thinking of trying OS X Yosemite out.

Should you have any questions about the upcoming version of OS X, contact us today to see how we can help. There are many ways you can upgrade and refresh our business tech without having to resort to using beta programs.

Published with permission from TechAdvisory.org. Source.

Topic Apple Mac OS
July 10th, 2014

OSX_July07_AWhen it comes to new technology, there is always concern when integrating it into existing business systems. This is especially true for cloud storage, where one of the most common concerns is over the security of the data being stored. One of the best ways to ensure the security of a cloud storage system is to employ two-factor authentication. In an effort to make their cloud storage service more secure, Apple has recently introduced two-step authentication for iCloud.

What exactly is two-step authentication?

Two-factor or two-step authentication as Apple calls it, is a security method whereby you need to supply two different pieces of information in order to access your account. For the majority of systems this means your password and another piece of identification or a code that has been sent to say a mobile phone or generated by a key fob.

The reason two-step authentication has become so popular, and is being implemented in numerous systems, is that it is more secure than just using your password to access your account. Because the majority of platforms choose to use your mobile phone to generate the second code – usually through an SMS – there is a good chance that other people will not be able to access your account.

In the specific case of iCloud, you will need to enter this code when accessing iCloud or iCloud Web apps like Calendar, Contacts, Mail or Notes. When you try to access an app on a new system you will need to enter your password and a four digit code sent to your mobile phone over SMS.

How to set up two-step authentication for iCloud

If you use iCloud or iCloud’s Web apps you can enable two-step authentication by following these steps:

  1. Going to the iCloud website and logging in using the username and password you would like to enable the extra authentication for.
  2. Clicking on your account name, which is located at the top-right of the page, and selecting Account Settings.
  3. Clicking on your Apple ID followed by Manage your Apple ID in the new page that opens.
  4. Signing in with your Apple ID again and clicking on Password and Security.
  5. Entering the answer to two of your security questions and then selecting Continue.
  6. Reading the information about two-step authentication on the three following screens and clicking Get started.
  7. Setting a phone number in the following screen. Be sure to use a number tied to a phone that can accept SMS or text messages.
  8. Entering the code that was sent to the phone number you set in the previous step.
  9. Selecting your phone from the list of devices and clicking Verify.
  10. Entering the code that is sent to the device you just selected and clicking Continue.
  11. Printing or copying the verification key in the window that pops up. You will need to keep this in order to access your account if you switch phone numbers.
  12. Re-entering the verification key and clicking Enable two-step verification.
  13. Checking the box to show that you acknowledge the two-step verification and understand what it means.
  14. Clicking Done.

The next time you try to log into iCloud, you should be asked to enter the two-step verification code that will be sent to the mobile device you established in the steps above. It’s true that this is a bit of a hassle to set up, but it really does enhance the security of your account and should be enabled, especially if you have connected a credit card or uploaded sensitive information to your account.

If you are looking to learn more about enhancing the security of your Mac laptop or desktop, contact us today to see how our systems can help.

Published with permission from TechAdvisory.org. Source.

Topic Apple Mac OS
June 19th, 2014

osx_June17_AOne of the highlights at the Worldwide Developers Conference (WWDC) 2014 was undeniably Apple’s unveiling of the new OS X Yosemite. Perhaps one of the most dramatic redesigns of Apple’s operating system to date, a lot of users are wondering what’s new in OS X Maverick’s predecessor. And although some of the features aren’t fully-formed, the most obvious changes in the OS X Yosemite are very present.

Design

Right from the start you can tell that OS X Yosemite is all about aesthetics. Apple manages to make the operating system look both vastly different yet not entirely unfamiliar. The button and icon design has been flattened so that there are no false contours, making everything look sharper.

For the first time ever, the operating system’s font has been changed from Lucida Grande to Helvetica Neue which is a little easier on the eyes. Finder window menus are now translucent, matching up with the image backgrounds on your desktop. The refreshed dock has gotten a slight makeover with newer flatter-looking icons as well as a new trash can. Yosemite also features a “dark mode”, which gives you the option to eschew translucency for dark gray toolbars.

Notifications

Notification Center has been updated with a new look that borrows its black transparent design from iOS’s pull down notification pane. Apple has divided its Notification Center into two different categories. One shows notifications as you were used to them before, the other shows a “Today” view with a combination of upcoming events, current weather, reminders and stocks. To swap between the two, Apple’s added in tabs at the top to let you minimize the information shown at a glance.

Spotlight

The new Spotlight search and file browsing in general have been greatly improved. Previews of animated GIFs now automatically animate in the preview pane. And if Spotlight is your default application and file launcher, you can hit Command + Space to pull up the search bar and pick out your query instead of hunting for the exact location of the file you’re using. When you go through this, the search pops up in a small pane directly at the center of your screen which makes more sense than the old search bar which was in the top right corner of your screen.

The new update isn’t just conveniently situated, but it could turn Spotlight into your default way of searching for information that you’d normally go to a browser for. You can now convert units, bring up full contact info, look something up on Wikipedia or even search for food nearby. Apple’s even worked Spotlight into the address bar of the revamped Safari browser to give users a one-stop shop for search across the web and local files.

Mail

OS X Yosemite’s Mail app gets a cleaner design as well as a slick new feature, Mail Drop. This allows you to bypass attachment size constraints by uploading files that are too big and sending the recipient a link.

Safari

Safari browser has been updated for continuity with the browser’s window carrying over the translucency seen in other areas of the operating system. Favorites are now hidden by default, but you can access these by clicking on the address bar.

Sharing links to social networks has been simplified with a one-click process and RSS feeds will show in the browser’s sidebar.

AirDrop

AirDrop in Yosemite now works with iOS so iPhone owners can easily transfer files to the Mac and back. OS X Yosemite features the ability to recognize work being done in iOS that you might want to continue on the desktop. Once an action is detected on iOS, Yosemite will create an icon on the desktop to remind the user to complete the task. This sensing ability also extends to creating a tethered connection, as your iPhone will now appear as a connection option in the WiFi dropdown.

Make and receive calls

Once connected to your iPhone, Yosemite will prompt you with notifications to answer or ignore incoming calls, both audio and video. The OS will even allow users to click on a number within a website to dial it directly.

OS X Yosemite isn’t finished, but overall it demonstrates a more mature and subtle approach in its user interface as well as a more versatile operating system. For now, Apple is making OS X Yosemite available as beta for developers, but you can expect the full version this fall, when you will be able to download it for free. Looking to learn more about Apple and their products? Call us today for a chat.

Published with permission from TechAdvisory.org. Source.

Topic Apple Mac OS
June 14th, 2014

osx_June13_AWhen it comes to the security of your systems and devices, there is a commonly held belief that Apple’s devices are more secure than other systems, especially PCs and machines running different versions of Windows. While it is true that there are fewer security threats to Macs, recent events have come to prove that these devices are not as secure as many would necessarily think.

The Apple security myth

It is true that many myths are based on fact. However, the problem is trying to distinguish fact from fiction. Take a look at the most recent security threats, and you’ll see that the vast majority are focused on systems running Windows, while there are few that seem to focus on Macs.

It used to be that this was simply because there were an exponentially larger number of Windows users compared to Mac users. This large user base makes it easier for hackers to exploit, therefore hackers usually go after Windows machines leaving Macs to the side.

As a result, this has created the general idea that Macs are more secure than Windows. In truth, Macs are really no less or more secure than other systems and devices and users need to ensure their systems are protected. There are a growing number of Mac users and if you throw into the mix the fact that Apple’s mobile devices like the iPad and iPhone are among the most popular devices out there you can bet that it’s only a matter of time before hackers start to really try and exploit these systems in increased numbers.

How do I ensure my Mac or Apple device is secure?

Talk to 10 different people and you will likely get 10 different answers as to what you should do in order to ensure the security of your computer and mobile device. To make things a little easier, here is our list of five things you should do.

1. Educate yourself about security threats

The first thing you should do is to keep abreast of current security threats. Many of the top mobile and security oriented companies have blogs that cover the most recent security threats that all users should be aware of. Of course, we try to keep this blog updated with these threats as well so be sure to check here as well.

You can take this even further and educate yourself about the most common ways systems are infected or hacked. For example, here are two of the most recent threats your device and computers face:
(i) iPhones - At the end of May, news came out of Australia about how a number of iPhone users had been infected by ransomware. This style of malware hijacks a device and demands payment from a user before they can use their phone again. In this specific case, it appears that the hacker is compromising the user’s iCloud accounts, then blocking the device using the Find my iPhone feature and showing a message demanding payment for the code to unlock it.

Keeping your passwords secure and changing them may help prevent your device from being infected.

(ii) Macs - One of the latest ways Macs are being infected with malware is through programs that are installed when people download other apps. These programs can do any number of things, with the most problematic (for the time being) setting your browser’s home page to the developer’s own search engine. The engine will then show paid ads in results. While Google also features ads, it is up to you whether you use Google or not. This specific program doesn’t give you a choice.

These are just two existing threats, there are countless more out there that you should be aware of.

2. Practice safe browsing

One of the best ways to stave off infections and security breaches is to be proactive. This is because the vast majority of security breaches happen when a user installs programs, knowingly or unknowingly, or clicks on links in emails or on the Web that contain malware.

These forms of intrusion can be nearly stopped in their tracks in a five ways:
(i) Never open email attachments from unknown senders. This is especially the case if the file extensions are for programs i.e., DMG, This includes attachments in emails from large companies and financial institutions. If you are in doubt, try contacting the sender for verification.

(ii) Always hover over links before you click on them. Doing this should cause a popup to appear displaying the full address of the link’s location. If for example you get an email from your bank with a link in it, hover over the link to see where it goes. What you are looking for is spelling mistakes, grammar issues or even straight up wrong links. Should any of these be present, the link location could lead you straight to malware which could then be installed on your system.

(iii) Don’t automatically open any downloaded apps. It is a good idea to verify any apps first by looking at an app’s name by right-clicking on it and selecting Get Info. Look at the source information for the app. If the site is weird or seems different from where you downloaded it from, you may not want to install it.

(iv) Be wary of installing apps from streaming sites. When you try to watch content many sites will ask you to download a plugin or video player. The links shown can sometimes be malware and you will find your systems infected before you know it. In fact, it’s a good idea to avoid these sites altogether, especially since some of them are known to host malware that can install itself without your permission or even without you knowing it has been installed.

(v) When in doubt, don’t touch anything. If you are unsure about a link or app you are being asked to download, simply don’t click on it or download it.

3. Watch where you connect

Apple’s products are almost all highly mobile. From featherlight laptops to tablets and phones that fit in almost any bag and pocket you can connect to the office from nearly anywhere. The way most do this is by connecting to their systems via an Internet connection. In many public spaces, shops, and even airports you are never far from a public connection. While this may seem like an ideal way to connect to the office, public connections are notoriously easy to hack.

Anyone with even a basic understanding of networking and tools can hack a public network, accessing data that goes in and out; data which could be sensitive. Once this is captured and possibly decoded, your systems could be breached and even hijacked.

Therefore, it is a good idea to never connect to public networks on any device. Of course, this may not be possible all of the time. So, if you do have to connect to a public network be sure to never enter any passwords or go to sites where you need to log into systems.

4. Install antivirus scanners

It really is amazing how many Mac users simply don’t bother with an antivirus scanner. These tools are indispensable for keeping your systems secure and the data stored within them secure. Sure, the chances of your iPhone being hacked or your Macbook’s data being exposed are less than other systems and devices but the threat is there, and very real.

There are a number of excellent scanners out there, just be sure to pick a solution that covers both desktop, and mobile devices to ensure optimal security. We can help you pick the best solution for your business, so be sure to talk to us before installing any scanners.

5. Work with an IT expert

Finally, possibly the best way to ensure the security of your Apple products is to work with an IT expert like us. We take the time to get to know how you use your devices to discover your security needs. From here, we can help integrate an effective solution that you can rely on. On top of this, we can also manage your IT, so should new security threats be found, you stand an increased chance of not only being secure but avoiding the threat altogether.

Contact us today to learn more.

Published with permission from TechAdvisory.org. Source.

Topic Apple Mac OS