Careers/Jobs
Looking for the best and brightest
Our managed services business started out of a desire to provide true ‘business class’ IT and a belief that IT could be done better. We are constantly refining our processes and service offerings so we can do just that. Our clients love us because we are 110% devoted to providing the best technology management and advice around. We worry about their IT so they don’t have to. We get a kick out of using our collective skills and best practices to improve how our customers do business.
How do we do it? By employing the best, smartest, quickest, ninja-like staff in the industry and giving them what they need to keep getting better at what they love. We love people who work hard and play hard, who won’t settle for second best or ‘good enough’. We’re looking for people like YOU! We offer our team members competitive compensation packages, advancement opportunities and an exceptional work atmosphere.
As a growing business, we are constantly seeking new talent to add to our team in roles such as those described below. If you are interested in exploring an opportunity with us, please e-mail your CV and a covering letter to careers@directions.com.au
Inside Sales Consultant – Lead Generation
Are you a sales professional with proven inside sales and lead generation experience? We have a fabulous opportunity for an experienced Inside Sales/Lead Generation Consultant to join Brisbane CBD team.
Key responsibilities in this role include the lead generation for our managed services offering, targeted at small and medium businesses. No closing of the sale required and all information gathered will be passed on to outside sales resources and collated in our CRM database. You will however be required to perform a highly detailed qualification process of each lead. You must be confident in talking to business owners and decision makers and discussing their business and the value of our services.
We are looking for a driven and self-motivated candidate who has:
• High volume outbound lead generation/sales experience within the IT sector – essential
• Previous managed services sales experience – highly regarded
• An understanding of small and medium business operations – highly regarded
• Excellent communication skills – written and verbal
• Self-motivated, well organised an able to work well in a team environment
• Strong customer service ethic and able to build and maintain relationships
If you have the above skills and a passion for identifying sales opportunities, we look forward to receiving your CV and covering letter at careers@directions.com.au
Systems Administrator
Brisbane, Qld
We are expanding rapidly and need talented systems administrators to help us continue to provide exceptional service to our clients. This role offers you the opportunity to advance your skills through technical and customer service training. It’s a fun, fast paced work environment where you’ll be supported by an enthusiastic, professional team. We provide opportunities for regular training for all staff as well as the opportunity to gain additional industry certifications.
You’ll be working a group of corporate clients and be responsible for proactively managing their networks and providing professional support. You’ll also be involved in running projects including Windows Server and Exchange deployments, server virtualisation and migrations.
A generous salary package plus training incentives plus performance bonuses are available to the successful applicant so if you enjoy having ownership and responsibility and love technology, this is the role for you!
The successful candidate will have the following attributes:
- 5 + years industry experience
- Industry certifications
- Diploma or Bachelor’s Degree in Computer Science, Information Systems, Engineering or related fields of study highly regarded
- Initiative and project planning skills
- Be comfortable solving problems and documenting processes and workflows
- Skills in writing monitoring sets and scripts – highly regarded
- A current Qld Driver’s License to perform occasional onsite work
- Be an Australian Citizen or Permanent Resident
Send your CV and a covering letter to careers@directions.com.au
Desktop Support
Brisbane, Qld
As part of this role you will identify system issues and implement changes to resolve them.
You should be a problem solver, skilled communicator and an expert in Desktop Support. This is a structured environment where you will be working closely with others and expected to take initiative.
Technically, you will have proven success and experience providing support across a mostly Microsoft Windows 7 and XP environments. It is also expected that you will deliver solutions, not further problems.
You should be a problem solver, skilled communicator and an expert in Desktop Support. This is a structured environment where you will be working closely with others and expected to take initiative.
The successful candidate will have the following attributes:
- proven industry experience
- Industry certifications highly regarded
- Strong Initiative and planning skills
- Be comfortable solving problems
- Be an Australian Citizen or Permanent Resident
Send your CV and a covering letter to careers@directions.com.au
